Frequently Asked Questions

W&G are Aussie-owned, run and packaged. Jerky and Bones are some of our favourite treats, they’re sourced right here in Victoria and Queensland, Australia. We use the best meat sourced locally from the best butchers. To be sure that your treat of choice is Aussie-made, check out each treat’s product description. You’ll find all the details in plain sight.

We care as much as you do about your doggo's health. 

Jerky and Bones

Dried to perfection through slow air-dehydration, we remove the moisture and add nothing back in to give dog owners peace of mind and doggos the taste of home ’cause we love them like our own. We keep our processes as real as our ingredients. Our treats are farm-sourced, hand-cut and locally packaged using step-by-step techniques.

Take a look at our Air Dried Process page for the full details on the processes.

We care as much as you do about your doggos health, so here are our recommendations:

Small Chews – For small dog breeds or light chewers (regardless of size)

Medium Chews – For medium sized doggos or moderate chewers (regardless of size)

Large Chews – For large dog breeds and strong chewers (regardless of size)

If your doggo meets these guidelines, great! If they’re a little out of the dogbox, we suggest a medium size chew to start with. Long lasting medium chews are great for smaller dogs who are strong chewers, or larger breeds who are light chewers. Any treat that is wider than the width of your doggo’s face is also a safe bet size-wise for your dog to get chewy with.

Sometimes some of our treats are out of stock. It’s as natural as it gets with W&G treats and naturally supply ebbs and flows. Generally stock is back within 1 week. Anything further than that,get in touch with us.

Skin and Coat

For healthy skin and a shiny coat, Seafood treats high in Omega fatty acids and hypoallergenic properties are the way to go. Try our Shark Cartilage, they’re single ingredient and 100% tasty!

Sensitive Stomachs

 For sensitive tummies, lean Kangaroo is a great alternative to common proteins like Beef and Chicken. Try our Kangaroo Liver and Kangaroo Cubes, they’re natural, hypoallergenic and 100% tasty!

Diabetic

For diabetic dogs, Kangaroo, Venison and Fish are great lean choices with hypoallergenic properties. Try our Kangaroo Liver, Venison Jerky and Forage Fish; they’re natural, hypoallergenic and 100% tasty!

Fussy Dogs

Doggos love to smell what they eat! For fussy dogs, our strong-smelling Fish treats are the way to go; common proteins like Beef and Chicken are also winners. Try our single-ingredient Beef Jerky, Chicken Breast and Forage Fish, 100% natural so nothing fishy but the smell and taste.

We use the best meat sourced in Australia from the best butchers. If you are unsure of where a treat is sourced from, make sure to check the product page. You can find out where it comes from, and even more information about our source for the meat, on every product page.

If you want more information, please get in touch with us.

Australia

We’re sure your doggo can’t wait to try the natural WAG taste! You can find our treats online right here on our website. If you purchase directly with WAG, remember to sign up for an account and start earning rewards points with The Good Dog Club, WAG's rewards program. WAG are stocked across many Australian pet retailers and stores. Find your closest store using our Store Locator on our website.

International

If you live in North America, you can find W&G on Amazon USA and Amazon Canada.

Otherwise if you would like to place an order outside of Australia, please get in touch with us to organise this. Please note, international postages shipping rates will apply.

We totally understand that every dog is an individual, with individual tastes, and not every treat will suit them! Palatability is important to us, so we'd understand if you'd like to return your treats.

If that's what you'd prefer, we ask that for any returns, the bag or single treat/s is mainly intact and done within 30 days of receipt. Please get in touch with us via our contact form to help sort out the next steps for returns and for some tasty recommendations that your doggo may prefer!

For any issues regarding returns or faulty products, please read through our returns policy.

You can have a read through of the wholesale application process and apply through here.